Fees Policy

The following (new) Fees Policy shall apply to users registering on or after March 29, 2011, as from their date of registration. For users who registered prior to March 29, 2011, the new Fees Policy shall apply as from May 1, 2011.

ProStores maintains this Fees Policy to provide customers and users ("You" or "Your") of its services, systems and network (the "Services") with detailed information relating to the pricing and payment of services made available via our site at www.ProStores.com (the "ProStores Website").

ProStores may amend this Fees Policy at any time by posting the amended policy on the ProStores Website. Changes to this Policy are effective after we provide you with at least fourteen days' notice as stated in the Merchant User Agreement. We may choose to temporarily change the fees for our services for promotional events or new services, and such changes are effective when we post the temporary promotional event or new service on the sites. Your continued use of ProStores Services will constitute Your acceptance of any changes or additions to this Fees Policy.

Pricing

The pricing applicable to Your store(s) varies by Store Level.

For each store You open using our Services, You will pay a Monthly Subscription Fee and a Successful Transaction Fee on all products. For an additional fee, You may choose specialty ProStores Services or services provided by third parties designed to help enhance Your store. The Third Party Services will be subject to the Third Party Terms and will be billed by the Third Party.

The total cost of Your Store (the "Total Fee") that may be billed by ProStores is the sum of

(1) the Monthly Subscription Fee,
(2) the Successful Transaction Fee, and
(3) any specialty ProStores Services You choose

The Monthly Subscription Fee and Successful Transaction Fee are automatically charged to Your credit card or to Your PayPal account on file with ProStores as described in the section "Authorization to Withdraw Payment" below. For information on fees for specialty ProStores Services, please see the section "ProStores Services" below. ProStores will provide You with a fee statement via email on the day your credit card or Your PayPal account is charged in order to advise You of the amounts charged. Refusal to pay or rejection of any such fees is ground for immediate account suspension and/or Termination.

Monthly Store Fees

ProStores introduces new Store Levels and Fees as of March 29, 2011, priced as indicated in the table below. View a description of the new Store Levels and their associated features.

Monthly Store Fees and Store Levels

Store Level

Monthly Subscription Fee*
(per Customer Account)

Successful Transaction Fee
(as a % of Gross Transaction Volume)

Professional eCommerce
Up to 250 Products

$29.95

0.50%

Professional eCommerce
Up to 1000 Products

$39.95

0.50%

Professional eCommerce
Up to 5000 Products

$49.95

0.50%

Professional eCommerce PLUS
Up to 25,000 Products

$74.95

0.50%

Professional eCommerce PREMIUM
Up to 100,000 Products

$99.95

0.50%

* Waived for the One Month Free Trial Subscription for qualifying merchants.

If You signed up for ProStores prior to March 29, 2011, You will remain on the Store Level You are currently subscribed to (Legacy Store Levels) until April 29, 2011, when Your store will be migrated to a new Store Level as outlined below. The new Monthly Subscription Fee for your new Store Level as outlined above will be effective as of Your May 2011 billing date.

If any term in the new Fees Policy is unacceptable to You or if You do not agree with the migration of your Store, you must terminate the Agreement by telephoning our designated customer support center at 1-866-643-4929, on or before April 30, 2011.

Migration Plan for Legacy Store Levels – Effective April 29, 2011

If Your current Legacy Store Level and Product Record Count is…

You will be migrated to the Store Level below at the Monthly Subscription Fee outlined above

ProStores Professional Basic with up to 250 product records

Professional eCommerce – Up to 250 Products

ProStores Professional Basic with 251 to 1000 product records

Professional eCommerce – Up to 1000 Products

ProStores Professional Basic with 1001 to 5000 product records

Professional eCommerce – Up to 5000 Products

ProStores Professional Basic with 5001 to 25,000 product records

Professional eCommerce PLUS

ProStores Professional Plus with up to 25,000 product records

Professional eCommerce PLUS

ProStores Professional Plus with 25,001 to 100,000 product records

Professional eCommerce PREMIUM

  • Monthly Subscription Fee is billed monthly, in advance and commencing on the day you sign up, and charged to Your credit card.
  • Successful Transaction Fee is billed in arrears for the month immediately preceding the invoice date for the total of all transactions using Your store in the immediately preceding month and is calculated by multiplying the percentage applicable to Your Store Level by the total Gross Transaction Volume (GTV). For example, if your invoice date is September 15, you will be billed Successful Transaction Fees on GTV from August 15-September 14. GTV is the total of all goods and services sold through Your Store in the immediately preceding month and is based on the final, gross sale price. Successful Transaction Fees are capped at $2000/month.
  • Free Trial Subscription. Following Your One Month Free Trial Subscription (if applicable), You will be billed for the Monthly Subscription Fee applicable to Your next thirty (30) days of service and any Successful Transaction Fees applicable to transactions on Your store in the previous calendar month.

Promotional Offers

One Month Free Trial Subscription. The One Month Free Trial Subscription offer is open to new merchants opening a ProStores account for the first time and applies to the Store Levels described above for the first month. Under the One Month Free Trial Subscription offer, the Monthly Subscription Fee will be waived for the first month for qualified new merchants. Successful Transaction Fee of 0.5% still applies during the free trial subscription period.

eBay PowerSeller Discount. Promotion has been terminated.

eBay Stores Subscriber Discount. Promotion has been terminated.

The above offers are applied automatically for qualifying merchants.

The above offers are nontransferable, may not be combined with other offers and discounts, and may not be exchanged or redeemed for cash. This means that you can combine the above discounts only if you are eligible for such discounts and this means as well that you can not combine the above discounts with any discounts other than those set out above. ProStores reserves the right to terminate these promotional offers at any time.

ProStores Services (optional)

Domain Name Registration (each domain)
(.com, .net, .org, .us, .ca, .info, .biz)

$9.95 per year


Private Domain Name Registration (each domain)
(.com, .net, .org, .ca, .info, .biz)

$19.95 per year

Dedicated SSL Certificate

$99.00 per year

Platinum Support

$199 per month

Bandwidth Quota Overage

$25 per 10GB

  • Upon selection of a specialty ProStores Service, unless otherwise expressly noted at the time of purchase, a corresponding charge will be immediately withdrawn. For ProStores Services with monthly fees due, You will be billed monthly, in advance, commencing at the time You sign up for the ProStores Service.
  • Additional terms and conditions apply to each specific Additional Services. Please see Policy Information for details.

PayPal and other Payment Services

In addition to the above Total Fees, please be advised that additional fees may be applicable to the payment methods You select for use in making and/or receiving payments (i.e. PayPal, credit card, or bank) from Your customers. Such fees are assessed by Your bank and/or payment transmitter pursuant to Your separate commercial relationship.

Authorization to Withdraw Payment

In providing credit card billing information, You authorize ProStores to process all fees incurred in connection with Your store. Further, You expressly authorize ProStores to charge Your credit card for monthly and other recurring portions of Your Total Fees (i.e. Monthly Subscription Fees, Successful Transaction Fees, Marketing Services, etc). You agree that ProStores will not obtain additional authorization from You for these recurring pre-approved payments.

You agree to maintain current valid existing credit card information with ProStores for the purpose of satisfying the fees due to ProStores as they become due.

Taxes and Your Store

As a merchant on ProStores, You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding Your use of the Service and the sale of Your products and/or services.

You are also responsible for paying all taxes, duties, or other fees applicable to the sale or offer of Your products and/or services.

A note about ProStores fees

In the event Your Store is suspended for any reason, any amounts due on Your account will immediately become due and payable. ProStores reserves the right to charge any amounts You have not previously disputed to the billing method that You are using.

Fees pay for the right to sell on Your ProStores web store. You do not purchase exclusive rights to web pages on ProStores and its email services. ProStores may, in its sole discretion, and without Your consent or payment to You, place third-party advertisements on any Web page or email communication within its Service offering.



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